Terms and Conditions

This website is operated by M-Shoe Makers Oy. Product prices can be found from the product information. The value-added tax (VAT) is included in the product prices. 

Deliveries

Ordered products are delivered with Schenker in Finland and with UPS outside of Finland. Orders over 150€ (or an equal amount in other currency) will have a free delivery to all countries.

We will ship the ordered products as soon as possible, usually within the next business day of receiving the order. The delivery times depend on destination and transport schedules. The delivery time is typically 1-4 working days to Finland and 1-8 working days to other countries. If we do not have the product you ordered in stock, we will contact you.

Payment methods

M-Shoe Makers Oy uses Paytrail payment institution for secure and user-friendly online payments. More information about Paytrail https://www.paytrail.com/en/for-consumers-paytrail.

Confirmation of Order

After receiving your order, we will send you a confirmation email. Please keep this email if you wish to return your products.

Return Policy

You have the right to return your product within 14 days after receiving the products. All returned products must be unused and unaltered. For all returns, we will charge a processing fee of 10€, which will be deducted directly from the amount returned to you. The refund will be paid to you within 14 days after the returned product has arrived here. If you wish to return any products, please contact us via email to info@vjsport.fi. Please include your order number in the email and, we will get back to you with a prepaid return label.